Auto-reply

Rules that answer (or assign) for you. Respond before competitors wake up.

Auto-reply rules watch incoming comments and DMs for the keywords that matter, then act: fire an AI reply, drop a template, tag the thread, notify someone, or assign it. You retain control with manual, auto, or hybrid approval.

Keyword matchingAI auto-replyAuto-assignApproval modesCooldowns

Reply while you sleep

Creators auto-replying to comments in real time.

A keyword fires the right DM or comment, instantly. Here's what that automates away.

Smiling woman looking at her phone
instantreplies on the keywords you pick
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Smiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media manager

5.0/5 · on Trustpilot & Google

Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.
Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.

Why this matters

The same five questions, every single day. Still answering them by hand?

A handful of questions drive most inbox volume: "How much?" "Do you ship?" "Link?" Slow replies cost leads. Rules handle the repetitive 80%; humans keep the rest.

Matching

01

Match on the words that signal intent

Target keywords with contains-any, contains-all, or exact matching, and add exclusions so a rule never fires on the wrong thing. Scope by platform, profile, brand, thread type, and priority, so a rule only runs where it should.

Match contains-any, contains-all, or exact
Exclude keywords to eliminate false positives
Scope by platform, profile, brand, and thread type

Actions

02

Reply, tag, notify, or assign, automatically

When a rule matches, it fires an AI reply in brand voice, drops a template, tags, notifies, or assigns. Zero-touch or human-in-the-loop — your call.

Fire a public AI reply or saved template
Tag, notify, or assign to a teammate
Run several actions from one rule

Guardrails

03

Automation with a seatbelt on

Guardrails built in: manual (it drafts, you send), auto, or hybrid. Cooldowns kill double-replies, delays keep it human, and it cancels itself if the thread is resolved. Every action logged.

Govern with manual, auto, or hybrid approval modes
Set cooldowns and delays so it never feels robotic
Auto-cancel handled threads, with full logs

What a rule can do

Small rules, big time back

AI auto-reply

Public replies in the brand voice, on keyword.

Template reply

Drop a saved answer for the FAQs.

Auto-assign

Route the thread to the right teammate.

Tag & notify

Label it and ping who needs to know.

Approval modes

Manual, auto, or hybrid, your call per rule.

Cooldowns

Never double-reply, never feel robotic.
Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.
Managing 14+ social platforms felt like a 2 a.m. nightmare until Mydrop. The AI brand-voice mapping is scary accurate, and the client approval portal saved me easily 15 hours this week alone. It's the ultimate set-and-forget workspace for busy agencies.
A true automation tool for scheduling (and creating) social media content! It has saved me over 20 hours of work already in just my first couple weeks. A true game-changer for anyone in business, big or small!
Absolute game-changer. Mydrop completely automated my content workflow. The scheduling is flawless, it actually feels intuitive, and it saved me 10+ hours in my very first week. Best decision I've made for my socials!
Mydrop AI has been an absolute game changer, it has saved me so much time and effort. It does what it promises. Easy to use, versatile, and the creator is really open to feedback. Very happy!
I was looking through a bunch of management tools for my client, as it was getting out of control; after comparing every solution, I found Mydrop to be a no brainer.
This app helps me more than any other I have ever used. I've got all of my pages and accounts and I can drag and drop like I want. Mydrop has really been a huge asset to my business!
I was looking for a scheduling tool as my clients were using more and more platforms. Mydrop does the job very well, and automations and forms are very useful and save me a lot of time. I recommend!
Love this platform for scheduling social media posts! Easy and very intuitive to use! Highly recommend!
Very nice tool, you will save a lot of time. Very easy to use, user friendly. I have used it for several months and it is very helpful.
Helpful app if you are trying to streamline social content creation for clients.
Smiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media manager

5.0/5 · on Trustpilot & Google

FAQ

Questions, answered.

A keyword (or set of keywords) that, when it appears in an incoming comment or DM, fires a rule. The rule can reply with AI, drop a template, tag, notify, or assign the thread.

Only if you set it to auto. You can also run rules in hybrid (it drafts, you approve) or manual mode, with cooldowns and delays so replies stay natural.

Yes. Use exclusion keywords, match types (contains-all or exact), and filters by platform, profile, brand, and thread type to keep rules precise.

They power the social inbox. You can also have the AI agent draft auto-reply rules for you from a plain-language description.

Answer the FAQs once. Then never again.

Set up your auto-reply rules and let the inbox reply, route, and tag while you focus on the real conversations.

Free to start. No credit card. Built for real client work.

Smiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media managerSmiling social media manager
Joined by on Trustpilot & Google